All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Delivery delays can occasionally occur. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout. We do not ship to customers outside the United States.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.
Cutting Edge Hair is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Cutting Edge Hair is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim
Your full satisfaction is important to us. Any product purchased directly from CuttingEdgeHair.com that is unused, unopened, and in its original packaging may be returned within 21 days of purchase for a full refund minus shipping costs. Please call us at 469-737-8691 or email to start the return process.
All returns must be accompanied by all original components.
Cutting Edge Hair is not responsible for lost returns.
In order to offer the best shopping and product-return experience to as many guests as possible, Cutting Edge Hair reserves the right to limit returns if we have reason to suspect misuse of our Returns Policy (such as excessive returns, reseller activity, or fraud).